India post finacle guide for Problem with Minor to Major Conversion
By Default, for accounts migrated from sanchaya to India post finacle, Date of birth of all account holders in CIF IDs including minors is 01/07/1960. For minor accounts status will be minor and date of birth is 01/07/1960 by default. So, the software will not allow us to change the date of birth of the minor directly. So, Follow the below given procedure in order to change the date of birth of the minor.
Step By Step Procedure in Detail - India Post Finacle Guide
1. Invoke CMRC menu
2. Function – Modify
3. Enter the CIF ID of the minor
4. Click on GO (F4)
5. Select Minor as NO.
6. Click on SUBMIT (F10)
7. Verify the CIF ID in the same menu in supervisor login.
8. Again Invoke CMRC in PA login
9. Function – Modify
10. Enter the CIF ID of the minor
11. Click on GO (F4)
12. Enter the Date of Birth of the Minor who has become major
13. Click on SUBMIT (F10)
14. Verify the CIF ID in the same menu in supervisor login.
15. Then use corresponding account modification menus and change the mode of operation to self (012)
Account modification menus
For SB - CASBAM
For MIS – CMISAM
For TD – CMISAM
For SCSS – CSCAM
For PPF – CPPFAM
For RD – CRDACM
For Certificates – CSCACM
Note: If the system shows an error "Preferred Document is Mandatory" after submitting then Select Preferred Flag as "YES" at Document Details.